Report a problem

Tell us what happened.

Something went wrong with a job, a payment, or a person? Report it here. We read every report and act on the serious ones fast.

Immediate danger

If someone is in danger, call local emergency services first.

Emergency services handle threats, violence, or medical emergencies right now. Then report it to YOM so we can review what happened and take action inside the app.

“Reports keep everyone honest.”

Every report is read by a person. Serious ones — safety, fraud, abuse — jump the queue.

File a report

Send it in under a minute.

Pick what happened, add anything that helps us look into it, and send. This opens your email with everything filled in — you just hit send.

What happens next

You send it. We take it from here.

No black box. Here's exactly what happens after you hit send.

We read itA real person reviews every report. Safety and fraud go to the front.

We look into itWe may check the job, messages, offers, ratings, and account history.

We may reach outIf we need more, we'll contact you at the details you shared.

We actWe can warn, restrict, suspend, or help resolve — whatever the case needs.

Keep your receipts.

Save photos, chat screenshots, and any receipts until the issue is fully resolved. They help us act faster.

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